Hi, I'm Brian Wong

Senior Product Manager | Telecom | Enterprise Services

Driving product innovation and strategic growth in telecom and enterprise solutions. 10+ years of experience in product development, lifecycle management, and vendor partnerships across Layer 1 transmission, SD-WAN/SASE/MPLS, Broadband, DIA, and data center services.

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Brian Wong

About Me

I'm a results-driven Senior Product Manager with 10+ years of experience building and scaling enterprise telecom and connectivity solutions. My expertise spans product strategy, lifecycle management, vendor partnerships, and cross-functional leadership in complex technical environments.

Currently managing Layer 1 Transmission products at PCCW Global, I've successfully led service migrations retaining US$9M+ in annual revenue, driven PoP expansions, and delivered automation solutions for submarine cable infrastructure. I specialize in identifying market opportunities, optimizing service portfolios, and leading technical teams through product launches and strategic initiatives.

My background spans telecom transmission, SD-WAN/SASE, data center infrastructure, broadband services, and enterprise solutions. I'm passionate about leveraging AI and data analytics to drive better product decisions and operational excellence.

10+

Years Experience

US$9M+

Revenue Retained

5

Product Domains

Professional Experience

Senior Product Manager

PCCW Global | Console Connect | Dec 2024 - Present

  • Managing Layer 1 Transmission (TX) Product, MPLS-TP, and Console Connect TX Portal with focus on product development, lifecycle management, and managed service design
  • Led roadmap and delivery of Console Connect TX service automation, Fractional 100G, Fiber PTMP services supporting submarine cable rollout
  • Drove PoP expansion and TX bearer build planning to strengthen global coverage and improve service availability
  • Led service migration programs tied to submarine cable retirement, retaining nearly US$9M in annual revenue
  • Conducted cable ROI, revenue, and cost optimization analyses to improve profitability and support pricing decisions

Senior Product Consultant

CITIC Telecom International CPC Ltd. | Sep 2023 - Dec 2024

  • Owned Data Center, SD-WAN & SASE, MPLS, and Internet services with oversight of product development, lifecycle management, and managed service design
  • Integrated new vendor technologies into CPC's service portfolio, including Versa SD-WAN & SASE, IDC Smart Rack System, and PCCW Console Connect 10G Headend
  • Productized innovative Data Center solutions including Robotics and AR glasses applications
  • Led system enhancements for ManageCONNECT monitoring portal and Proactive Network Monitoring services
  • Collaborated with engineers, consultants, and vendors on data center tenders and RFP submissions

Assistant Product Manager

HKT Services Ltd. | Mar 2022 - Sep 2023

  • Owned Broadband and DIA services, driving roadmap execution, managed service design, and workflow optimization
  • Delivered multi-Gbps broadband solutions including 2.5G GPON, 5G, and 10G FTTO services with enhanced SLA offerings
  • Led end‑to‑end CPE management for a HKD 10M+ portfolio, driving procurement strategy, lifecycle planning, and cross‑team alignment to support large‑scale service delivery.
  • Improved operational workflow efficiency by reducing source-checking lead time from T+7 days to T+5 days through process refinement
  • Drove IT development for Termination of Service (TOS) automation to reduce manual workload and improve turnaround
  • Supported CAPEX business case submissions and managed service migration for legacy platforms

Assistant Product Manager

HKBN Enterprise Solution Ltd. | Apr 2019 - Feb 2022

  • Owned Business Broadband, DIA, Local Data, Wi-Fi Solutions, Managed Firewall Solutions, and VAS offerings
  • Built an all‑in‑one VBA‑based contract and order‑form tool from 0→1, reducing processing time from T+5 days to T+2–3 days and improving efficiency across front‑end and back‑end workflows.
  • Managed Cloud Monitoring, Cloud Protect, and Proactive Monitoring services portfolio
  • Coordinated product launches and service enhancements across enterprise customer base

Assistant Product Manager

WTT HK Ltd. (Merged with HKBN in April 2019) | Jan 2019 - Apr 2019

  • Supported Business Broadband, Mobile Solutions, Cloud Wi-Fi, and Cloud Monitoring service portfolios
  • Delivered enhancements to the Proactive Monitoring service, enabling automated SMS and email alert notifications for faster incident response.
  • Led new CPE solution development by initiating testing with engineering teams and driving lifecycle and inventory planning.
  • Supported rebranding initiatives by collaborating with external vendors to enhance the customer web portal and mobile app.

Senior Product Marketing Officer

Everbest Technologies Ltd. | Oct 2014 - Dec 2018

  • Owned key brands including TP-Link, UBTech, and Reolink
  • Drove B2B and B2C sales and marketing initiatives across product portfolio
  • Managed brand positioning and go-to-market strategies

Skills & Expertise

Product Management

Roadmap planning, lifecycle management, GTM strategy, pricing/cost modeling, vendor management

Telecom & Networking

Layer 1 Transmission, MPLS-TP, SD-WAN, SASE, Broadband, DIA, Console Connect, Submarine Cable

Data Center & Infrastructure

Data Center services, IDC solutions, Smart Rack Systems, KVM, MPLS headend technologies

Project & Program Management

Agile methodologies, Jira/Confluence/Trello, stakeholder management, cross-functional execution, SAFe

Data & AI

Analytics mindset, data-driven decision making, generative AI, prompt engineering, ROI/cost optimization analysis

Technical Skills

Python, VBA Macro, SQL, R, WordPress, HTML, Figma, Photoshop, Illustrator

Professional Certifications

2026 Google AI Professional
2025 AI-Empowered SAFe Product Owner/PM
2024 Google Data Analytics Professional
2024 Google Cybersecurity Professional
2024 Google UX Design Professional
2024 Versa SD-WAN Sales Certified
2024 Fortinet Certified Associate
2023 Google Project Management Professional

View credentials on LinkedIn or Credly

Let's Connect

I'm always interested in discussing new opportunities, collaborations, and industry insights.

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